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UNSW Sydney
IT: The Basics

Login problems

To have an account at CSE, you need to be enrolled in a CSE course, enrolled in a CSE program, or be employed by CSE.

Work in progress

This page was automatically migrated from the legacy Taggi site ( https://taggi.cse.unsw.edu.au/FAQ/Login_problems/) and is pending review. Content, links and screenshots may be incomplete or incorrect.

'Incorrect username or password' or 'Access denied'

  • Check that you don't have Caps Lock on
  • Check that you're using just your zID as the username, e.g. z1234567, not your email address
  • Check that you're using your zPass as the password
  • Go to UNSW Identity Management to unlock your zPass if it's locked.
  • You can also reset your password there if you need to.

'Account expired'

'Account disabled'

  • They are compromised/hacked,
  • Software in them is misbehaving, or
  • There has been a serious breach of the rules.

'Your session lasted less than 10 seconds...'

'You are not permitted network access to this machine'

Logging In With SSH

CSE computing resources can be accessed over the Secure Shell protocol (SSH).

Macbook Setup

You can setup your account on the new Mac in your office or at home (assume you have wifi at home). After tuning on the computer, you need to follow the prom…

On this page

'Incorrect username or password' or 'Access denied''Account expired''Account disabled''Your session lasted less than 10 seconds...''You are not permitted network access to this machine'