Visualised Worklist
Resource Oriented Visualisation of Tasks (or Worklist)
Business process management, and in particular workflow management, are ma jor areas of ICT research. At present no coherent approach has been developed to address the problem of workflow visual- isation to aid workers in the process of task prioritisation. In this paper we describe the development of a new, coherent approach to worklist visualisation, via analysis and development of a resource-centric view of the worklist information. We use instances of generic resource types as workflow elements that may be considered by workers when interacting with worklists. We then propose a generic 2D framework for visualising the resources, creating an effective mapping between a task and the capabilities of the resources. This aims to aid the process of task selection and prioritisation by workers. A worklist visualisation system has been implemented as an extension to an open-source workflow system, YAWL (Yet Another Workflow Language).
Some of the screenshots are shown here for demonstration.
Process: Getting a Student Card
Tasks Visualised on Different 2D space (Map and Organisation Chart)
Process: Stocktake
Tasks Visualised on Different 2D space (Map and Time)
